Alto Defense Serum
Order direct from LAZ Skincare for same-day shipping, access to travel sizes, to earn LAZ Rewards, and the ability to use installment payments through ShopPay or AfterPay.
Order from SkinBetter to take advantage of SkinBetter promotions or purchase out of stock products.
Scientifically advanced, award-winning daily antioxidant protection. In addition to daily antioxidant protection, SkinBetter Alto Defense Serum may improve the appearance of uneven skin tone and redness.
It combines Vitamins C and E + 17 additional antioxidants designed to provide a new level of comprehensive and dynamic defense against free radicals.
SkinBetter Alto Defense Serum was evaluated in a dermatologist-led clinical trial in 22 patients following twice-daily use over 12 weeks.
I recommend SkinBetter Alto Defense Serum as antioxidant protection serum for younger clients that have not accumulated a lot of internal skin damage yet, for those with more damage that accumulates over years I recommend Alto Advanced serum. Antioxidants and turmeric are especially helpful in reducing inflammation which helps with redness, aging, and acne. My acne clients have cleared their acne with daily use of this serum in addition to AlphaRet Clearing or Overnight Cream and AlphaRet Peel pads.
Vitamins E & C and Coenzyme Q10: neutralize UVB-induced free radicals.
Polyphenol Rich Superfood Extracts of Acai, Turmeric, Cocoa, Green Tea, Chlorogenic Acids, Grape Seed, Mediterranean Olive: create an antioxidant shield against free radicals.
Blend of Coffee, Saffron, Superoxide Dismutase and Ergothioneine: enhances vitality and radiance.
Anti-Pollution Complex: defends against particulate matter, counteracting the appearance of wrinkles and uneven skin tone.
- Use as part of your morning and evening skincare regimen.
- Apply a thin layer to a clean, dry face, neck and décolleté. Can be applied all over the face.
- Protect with sunbetter sunscreen during the day for additional skincare benefits.
Free Shipping
Free standard shipping is available for domestic orders with total product amounts indicated on the top site banner. Shipping options do not count towards the order total.
Fast Shipping
We ship every day (Mon - Sat) from our clinic in New York City. Most packages arrive between 1-3 days from ordering, depending on the distance. It is not unusual for packages to NY, NJ, and CT to arrive next day. Rare circumstances may prevent shipping on the same day.
Same Day Shipping Deadlines
Mon - Fri | order by 2pm ET |
Sat | order by 12pm ET |
Sun / Holiday | No shipping |
Shipping Rates
USPS | $10 |
UPS | Calculated at checkout |
International | Calculated at checkout |
International Shipping
For international orders, all duties, taxes, and fees imposed by the destination country are the responsibility of the customer.
Missing Packages Marked "Delivered"
LAZ Skincare cannot refund or replace a missing order marked "Delivered" if USPS Ground Advantage is selected for delivery.
If an order is marked "Delivered" by the carrier but you cannot find it, ask neighbors if they received it by mistake. Wait 3 business days to determine if it was marked delivered prior to delivery (but is not lost). If your package has not arrived within 3 business days of being marked "Delivered," file a missing mail inquiry with the USPS here: https://missingmail.usps.com/.
Returns
We cannot refund or accept returns of opened or used products.
Any item that is unopened, unused and in its original packaging (including shrink wrap, when applicable) can be returned within 60 days of purchase by emailing us at shop@lazskincare.com.
Shipping costs cannot be refunded. If a return would lower an order total below the free shipping threshold, the shipping cost for that order will be deducted from the total refunded amount.
Products bought in quantities of 5 or more (of the same item) cannot be returned. Products that have been defaced, including stickers, cannot be returned. Products that have had a recent packaging change by the manufacturer cannot be exchanged for alternative packaging.
Any opened, damaged, soiled, or ineligible products returned to us will be discarded and cannot be reshipped out or refunded.
Adverse Reactions
We cannot refund or accept returns of opened or used products, even in the case of adverse reactions. If you have reactive or sensitive skin, it is highly recommended to book a consultation prior to purchase. If you have an adverse reaction to a product, we recommend you stop using it immediately and schedule a consultation to review your skin and adjust your skincare regimen.
Damaged Products
If a product is received damaged, notify us at shop@lazskincare.com (including a picture of the damaged product) and we will send a replacement out to you at no cost.
Wrong Products
If you receive the wrong product, notify us at shop@lazskincare.com (including a picture of the order) and we will send the correct product out to you at no cost. We will also include a pre-paid return shipping label. You can use the original packaging to return the wrong product.
Missing / Lost Packages
If an order does not arrive within 20 days, we will file an insurance claim and replace your order once you complete the insurance form that we will provide. If your package has not arrived within 20 days, notify us at shop@lazskincare.com (including your order number) and we begin the replacement process. Our insurance provider does not allow refunds or replacements earlier than 20 days from the date of your order.
Incorrect Addresses
If a customer provides an incorrect address for shipping an order and that order is returned to LAZ Skincare, we can re-ship it to a corrected address as notified by the customer. Free shipping does not apply to this second round of shipping. If a package is accepted and not returned from an incorrect customer-provided address, LAZ Skincare cannot refund or replace the order. If a package is marked "Return to Sender" or "Unclaimed" by the postal service and returned to LAZ Skincare, it is the customer's responsibility to notify us of the corrected shipping address. Returned packages will be held 14 days.
If LAZ Skincare ships an order to an incorrect address (not provided by the customer), we will replace it free of charge.
Shipping Times
LAZ Skincare makes a best effort to ship orders the same day, Monday - Saturday. We ship orders via USPS and UPS and cannot guarantee a delivery date or speed of delivery. Delays from shipping carriers (due to weather, staffing, technology issues, etc.) are outside of our control and are not grounds for refunds.
Chargebacks
Customers agree not to use chargebacks as the primary method of dispute resolution when other options are available. Customers are explicitly not entitled to chargebacks on missing orders marked "Delivered" by carriers if they did not select Signature Confirmation as the shipping method.
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