Hydrating Barrier Cream

STEP 3 of AM BIOJUVE Regimen

BIOJUVE Hydrating Barrier Cream comes in two versions, Normal to Dry and Normal to Oily. Both versions were designed to enhance the performance of BIOJUVE Living Biome Essentials Serum by protecting the living microbe technology from disruption caused by common ingredients found in makeup and sunscreen.

BIOJUVE Hydrating Barrier Cream supports skin’s natural defenses against exposure to environmental factors, primes the skin for makeup application, and leaves skin smoother, moisturized, and well-balanced. In short, it makes every other part of your routine better.

Hydrating Barrier Cream Normal to Dry contains a mixture of amino acids that aid in soothing and moisturizing the skin barrier.

Hydrating Barrier Cream Normal to Oily contains Aluminum Starch Octenylsuccinate which is a powder that absorbs skin oils/sebum to create a matte appearance

Use before applying makeup and/or sunscreen. Apply a thin, even layer to the face and gently massage into the skin.

Aqua (Water), Acetamidoethoxyethanol, Caprylic/Capric Triglyceride, Squalane, Glycerin, Glyceryl Stearate, Saccharide Isomerate, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Aloe Barbadensis (Aloe Vera) Leaf Juice, Benzyl Alcohol, Polyglyceryl-6 Palmitate/Succinate, Bisabolol, Tocopheryl Acetate, Polyester-7, Neopentyl Glycol Diheptanoate, Polysorbate 60, Sorbitan Isostearate, Cetearyl Alcohol, Sodium Hyaluronate, Sodium PCA, Sodium Lactate, Arginine, Aspartic Acid, PCA, Glycine, Alanine, Serine, Valine, Proline, Threonine, Isoleucine, Histidine, Phenylalanine, Beta-Glucan, 1,2-Hexanediol, Caprylyl Glycol, Sodium Benzoate, Allantoin, Palmitoyl Tripeptide-5, Citric Acid, Sodium Citrate, Potassium Sorbate.

Free Shipping

Free standard shipping is available for domestic orders with total product amounts indicated on the top site banner. Shipping options do not count towards the order total.

Fast Shipping

We ship every day (Mon - Sat) from our clinic in New York City. Most packages arrive between 1-3 days from ordering, depending on the distance. It is not unusual for packages to NY, NJ, and CT to arrive next day. Rare circumstances may prevent shipping on the same day.

Same Day Shipping Deadlines

Mon - Fri	order by 2pm ET
Sat	order by 12pm ET
Sun / Holiday	No shipping

 
Shipping Rates

USPS	$10
UPS	Calculated at checkout
International	Calculated at checkout

International Shipping

For international orders, all duties, taxes, and fees imposed by the destination country are the responsibility of the customer.

Missing Packages Marked "Delivered"

LAZ Skincare cannot refund or replace a missing order marked "Delivered" if USPS Ground Advantage is selected for delivery.

If an order is marked "Delivered" by the carrier but you cannot find it, ask neighbors if they received it by mistake. Wait 3 business days to determine if it was marked delivered prior to delivery (but is not lost). If your package has not arrived within 3 business days of being marked "Delivered," file a missing mail inquiry with the USPS here: https://missingmail.usps.com/.

Returns

We cannot refund or accept returns of opened or used products.

Any item that is unopened, unused and in its original packaging (including shrink wrap, when applicable) can be returned within 60 days of purchase by emailing us at shop@lazskincare.com.

Shipping costs cannot be refunded. If a return would lower an order total below the free shipping threshold, the shipping cost for that order will be deducted from the total refunded amount.

Products bought in quantities of 5 or more (of the same item) cannot be returned. Products that have been defaced, including stickers, cannot be returned. Products that have had a recent packaging change by the manufacturer cannot be exchanged for alternative packaging.

Any opened, damaged, soiled, or ineligible products returned to us will be discarded and cannot be reshipped out or refunded.

Adverse Reactions

We cannot refund or accept returns of opened or used products, even in the case of adverse reactions. If you have reactive or sensitive skin, it is highly recommended to book a consultation prior to purchase. If you have an adverse reaction to a product, we recommend you stop using it immediately and schedule a consultation to review your skin and adjust your skincare regimen.

Damaged Products

If a product is received damaged, notify us at shop@lazskincare.com (including a picture of the damaged product) and we will send a replacement out to you at no cost.

Wrong Products

If you receive the wrong product, notify us at shop@lazskincare.com (including a picture of the order) and we will send the correct product out to you at no cost. We will also include a pre-paid return shipping label. You can use the original packaging to return the wrong product.

Missing / Lost Packages

If an order does not arrive within 20 days, we will file an insurance claim and replace your order once you complete the insurance form that we will provide. If your package has not arrived within 20 days, notify us at shop@lazskincare.com (including your order number) and we begin the replacement process. Our insurance provider does not allow refunds or replacements earlier than 20 days from the date of your order.

Incorrect Addresses

If a customer provides an incorrect address for shipping an order and that order is returned to LAZ Skincare, we can re-ship it to a corrected address as notified by the customer. Free shipping does not apply to this second round of shipping. If a package is accepted and not returned from an incorrect customer-provided address, LAZ Skincare cannot refund or replace the order. If a package is marked "Return to Sender" or "Unclaimed" by the postal service and returned to LAZ Skincare, it is the customer's responsibility to notify us of the corrected shipping address. Returned packages will be held 14 days.

If LAZ Skincare ships an order to an incorrect address (not provided by the customer), we will replace it free of charge.

Shipping Times

LAZ Skincare makes a best effort to ship orders the same day, Monday - Saturday. We ship orders via USPS and UPS and cannot guarantee a delivery date or speed of delivery. Delays from shipping carriers (due to weather, staffing, technology issues, etc.) are outside of our control and are not grounds for refunds.

Chargebacks

Customers agree not to use chargebacks as the primary method of dispute resolution when other options are available. Customers are explicitly not entitled to chargebacks on missing orders marked "Delivered" by carriers if they did not select Signature Confirmation as the shipping method.